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| Sat | 09:00-16:00 |
| Sun | Closed |
Villa Frequently Asked Questions
Contents
- What is a villa?
- How do I rent a villa?
- Is there a minimum night stay requirement?
- How much deposit do I have to pay?
- Are the villas equipped with air-conditioning?
- Who cleans the villa?
- What is a villa manager?
- What is the difference between a chef and a cook?
- Gratuities
- Do the villas have any restrictions regarding children?
- How do I arrange transportation to the villa?
- Would it be possible to add extra guests at a later date?
- Are cots available to rent?
- Can I rent a car?
- What are some extra expenses I could incur?
- How are groceries obtained?
- Is it possible to get married or renew our wedding vows?
- Is there Internet access?
- Is there cable or satellite TV?
- Do you charge for credit cards?
What is a villa?
If you want a relaxed and hassle-free holiday this is the way to do it. Villa rentals combine all the best parts of your favourite holidays and we know that once you have tried a villa holiday, going back to hotels just won’t be an option. Villas aren't timeshares, our villas are private residences made available by their owners as holiday accommodations.
The villas we have selected are not just reserved for the rich and famous with big celebrity budgets. The villas we feature cater for every budget. We offer secluded villas starting from as little as £60/nt, to private islands from £10,000/nt. Villa rates vary depending on the number of guests in your party; however the price is always split between you making it a more economical option than hotels.
How do I rent villa?
Renting a villa is simple. You can call our dedicated reservations team on 01625 855851 or fill in our online villa enquiry form. On most of our webpages you will see an enquiry button where you give as much, or as little detail as you'd like about your travel plans. Using this form does not mean that you have booked or committed to anything – it's just a starting point to tell us about your requirements and interests. We will then look after things from here and we will be able to guide you through the availability and assist you with any queries you may have.
Is there a minimum night stay requirement?
Yes, depending on the island the season and the villa owners. There is usually a minimum between 5-7 nights. During peak holiday periods, minimums are usually in the vicinity of 10-14 nights.
How much deposit do I have to pay?
In most cases a deposit of 30% is required. During Christmas and Thanksgiving this will vary.
Are the villas equipped with air conditioning?
Some villas are fully air-conditioned whilst others have air conditioning in the bedrooms. Please refer to the appropriate villa page for exact information.
What is a villa manager?
This is an on-island villa representative who is on-call to answer questions you may have. Villa managers very rarely live on the property itself, but are always available to help you during your stay and will leave a contact number for you.
What is the difference between a chef and a cook?
A villa that includes the services of a chef hires someone that is professionally trained. It is their job to prepare sumptuous meals for guests. Cooks on the other hand can often double as housekeepers and usually have no formal training. As a general rule, their dishes are local specialties and leave guests very satisfied.
Gratuities
These are staff tips. Tipping the villa staff is always welcome although not always mandatory in most islands except for Jamaica. However, as is customary in the travel industry, recognition for a job well done is very much appreciated.
Do the villas have any restrictions regarding children?
That depends on the villa owner and its location. Some owners may have an age restrictions, require a nanny or ask for liability waivers. Please refer to the appropriate villa page for exact information.
How do I arrange for transportation to the villa?
We will be able to assist you with all of your requirements including Flights. Generally, transfers to and from the airport are available. Please speak to your villa specialist who will be more than happy to give you the prices and arrange this for you.
Would it be possible to add extra guests at a later stage?
Yes, if there are sufficient bedroom, however we must be notified prior to arrival. If there is a per guest or per bedroom charge, you will be billed for the additional costs.
Are cots available to rent?
Yes. We can arrange through the villa management companies for you to hire a selection of baby equipment. Your villa specialist will be more than happy to make the arrangements for you and you will be billed locally for the items.
Can I rent a car?
We can arrange for you to hire any size of vehicle from a Mini Moke to a fully loaded 4x4. You can pre-pay for the vehicle and we can arrange for the car to be delivered to your villa upon arrival.
What are some extra expenses I could incur?
The villa rental price we show on our website does not include tax, transportation, food costs (unless there is a meal plan included), activities or gratuities.
How are groceries obtained?
Most of our villas can be pre-stocked with enough provisions for a light meal upon arrival and breakfast the following morning. Please speak to your villa specialist who will be more than happy to give you the prices and arrange this for you before you travel. Alternatively villas can be pre-stocked with a list you provide before arrival which can be paid for locally.
Is it possible to get married or renew our wedding vows?
Wedding ceremonies are possible; however, this does depend on the villa and the Island. Where possible we can arrange for a local wedding coordinator to contact you to organize the details.
Is there Internet access?
Most of the villas that we feature have Internet access; however the connection speed, costs and equipment available varies from Island to Island. Please visit the appropriate villa page for all information alternatively speak to your villa specialist.
Is there cable or satellite TV?
TV connections and channels vary depending on the Island. Please ask your villa specialist for that specific information if it not available on the appropriate villa.











